February 18, 2015
TOSHIBA INDIA PRIVATE LIMITED
Trend Micro / HDD Protection feature
It has come to our attention that the installation of certain versions of Trend
Micro’s security software may inadvertently disable startup of Toshiba’s HDD protection
feature, available on certain Toshiba PCs.1
Trend Micro has released a software update to fix this issue and re-enable Toshiba’s
HDD Protection feature . If you currently are using Trend Micro’s security software
and have enabled its “auto update” feature, the relevant software patch will be
applied automatically to your system. If you prefer to manually install the software
update, please access Trend Micro’s support page and follow the instructions relating
to your installed version of Trend Micro’s software program.
Thank you for your continuing support of Toshiba and its products.
Potentially Affected Toshiba
Toshiba PCs with “Toshiba HDD protection” feature which also have installed Trend
Micro Internet Security v8.0, Trend Micro Premium Security v8.0 or Trend Micro Maximum
Security v. 8.0. To determine whether your PC has “HDD protection”, please follow
As noted above, if you are using Trend Micro’s security software and have enabled
its “auto update” feature, your software will be updated automatically. To apply
the software update manually, please access Trend Micro’s support page and follow
the instructions relating to your installed version of Trend Micro’s software program.
When you cannot enjoy Trend Micro “auto update” feature for some reasons (i.e.,
you have already uninstalled the subject security software v. 8.0., etc.), please
download the patch from
• TOSHIBA HDD Protection Patch
The information and notice provided herein are all subject to change without notice.
1 “Toshiba HDD protection”
provides hard drive impact protection, protecting your PC’s HDD from potential damage
caused by unexpected shock and vibration. TOSHIBA DOES NOT WARRANT ANY DAMAGE TO
OR FAILURE OF HDD.